Same Day Delivery

How do I order for Same Day Delivery?

  • Select Same Day Delivery option upon checkout
  • For any questions about your order, contact our customer care team at 0917-6342326.

Which items are available for Same Day Delivery?

  • ALL items are available for Same Day Delivery

When is Same Day Delivery available? Is there a cut-off time?

This option is available from Monday to Saturday with a daily cut-off period at 1:00pm. If you are ordering beyond that time but would still want to receive your order within the day, you may contact our store directly at the following numbers: 

  • Through Viber: 0917-8059622
  • Through landline: (02) 8541-0331
  • For orders placed after 1:00 pm, this will be processed on the next business day.  

Do understand that delays may happen. Unforeseen circumstances such as calamities, weather disruptions, inaccessibility of location, and delivery service interruptions may happen. We’ll make sure to keep you updated though!

How will my items be packed?

  • All Same Day Deliveries will be packed using our Aura Athletica paper bag.

How will my items be delivered?

  • Our courier Lalamove will make sure your items get to you as soon as possible. Once your order is shipped, you will receive an email and SMS update with the tracking details.

Is Same Day Delivery available everywhere?

  • Our Same Day Delivery option is only available for addresses around Metro Manila at the moment. For provincial orders, we will follow our standard delivery procedures.

How much is the Shipping Fee for Same Day Delivery orders?

  • Shipping fee is P180.

What are the available payment options for Same Day Delivery orders?

  • We accept Debit/Credit card, Gcash, BillEase and TendoPay payment for Same-Day Delivery orders. Cash On Delivery (COD) is not applicable for Same Day Delivery orders.

Can I earn Rewards Points when I order for Same Day Delivery?

  • Yes, you can earn rewards points when you purchase items for Same Day Delivery. Customers must be logged in to their account while purchasing in order to earn points. 

How do I cancel my Same Day Delivery order?

  • Sorry! We can’t cancel or modify orders once it has been confirmed.

How do I speak to a customer service representative?

  • Drop a message at hi@auraathletica.com or through the Aura Athletica social media pages. We'll get back to you as soon as we can.
  • For any questions about your order, contact our customer care team at 0917-6342326.